Delegation or Escape? (Pt. 2)
In a former article I wrote about Delegation vs. Abdication, I discussed how the difference between productive “delegation” and weak “abdication” came down to two things: 1. EMPOWERING and remaining invested in an assignment for an employee, show you care and are there to help to the best of your ability VS. 2. ESCAPING a responsibility; simply dishing off an assignment and not providing much in the way of support for who you assigned the task to.To favor the power of delegation, at Amazon Web Services (AWS), we were always encouraged to create mechanisms. Simply, a “mechanism” here is a […]
Earning Trust and The Second Greatest Commandment
The Human Element in Sales Upon first graduating college, I knew two things that might seem ironic to many of you now: I didn’t want to go into sales I never wanted to work in technology This may come as a surprise to many, as throughout my career, those two items have been at the core of what I do for over 30 years now. But before I ever began, I felt like both sales and tech were not for me. The market didn’t seem to reward upstanding character and didn’t necessarily disclose nor punish deceit (i.e. on the seller […]